Buffer is a tool that helps you share social media content. Here’s the welcome email sent by CEO Joel and the team.

A huge part of Buffer’s company identity is its emphasis on amazing customer service and personal touch — and you can tell by the way that priority is woven throughout this entire welcome email: Every single one of us is here for you … drop us a line anytime. The whole postscript is devoted to explaining that the whole team participates in support around the clock and sets up the high and valuable expectation that you’ll hear back within hours if you reach out.

Read more about how to write memorable welcome emails

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